FREQUENTLY ASKED QUESTIONS
Yes. You will receive the exact Aloera product shown on our website. All product images are photographed to accurately represent the packaging, color, and size. Minor variations may occur due to lighting or screen settings, but the quality and formulation remain exactly the same.
Once your order is placed successfully, your invoice will be sent to your registered email address. You can also download your receipt anytime by logging into My Account → Orders on our website.
If you receive a damaged, defective, or incorrect product, you can request a return within 48 hours of delivery.
Please contact our support team with your order ID and product photos. Once verified, we will arrange a replacement or refund as per our return policy.
⚠️ Opened or used personal care products are not eligible for return due to hygiene reasons.
Yes. Most out-of-stock products are restocked regularly. You can check back in a few days or contact our support team to know the expected availability date.
We currently ship across most locations in India. Delivery timelines usually range between 3–7 working days, depending on your location. Shipping charges (if applicable) will be displayed during checkout.
